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How VoIP Can Improve Customer Service

One often dreads calling a customer service phone line to receive help. It’s frustrating to be connected with someone who can’t help you, only to then be transferred multiple times …

How to Fix a Slow Computer

Doesn’t your computer always seem to lag when you have a rapidly approaching deadline? A slow computer can decrease productivity and increase frustration. When your desktop or laptop loses speed, …

Why You Need VoIP Before 2020

Why You Need VoIP Before 2020

79% of American companies use Voice over Internet Protocol for business communications. And that number is steadily growing. VoIP allows a business to make calls over the internet, giving them …

How to Spot Phishing Attempts

Have you ever received an email or text message that seemed a little off? Maybe it said it was from a familiar company but lacked the right letterhead. Or, maybe …

The Benefits of VoIP Call Recording

Have you ever called a company for customer service, only to be met with a disclaimer alerting you that your call may be recorded for training purposes? VoIP call recording …

How to Prevent Malware

When your computer slows down or begins acting in an unusual way, it may be infected with a virus or malware. While most malwares are annoying, others may be malicious …