If your company is still using a traditional phone line, it’s time to upgrade. VoIP offers many benefits including affordable service, advanced features and mobility. Before making the switch, there are things you can do to prepare your company for the transition to VoIP.
Determine Your Needs
Companies should evaluate their needs to determine goals. First, businesses should recognize what draws them to VoIP. For example, transitioning to VoIP may save money or support remote employees. Then, a company should list what features they are needing to make processes more efficient. Understanding goals and objectives allows a company to choose the best provider to help them transition to VoIP.
Choose Your Provider
To be successful, choose a provider who is reputable in the technology industry and offers solutions to your company’s needs. Many factors can determine whether or not a VoIP provider is the best fit for your business. Take into consideration the cost, application needs, existing infrastructure, needed supplies and how the company performs upgrades. Be sure the chosen VoIP provider meets the goals you have set in place for your business technology plan.
Create a Strategy
The transition to VoIP can be done all at once or upgraded gradually. Sometimes cost can play a factor in this decision. Communicate with all stakeholders to ensure a clear migration strategy is in place.
Some employees may experience difficulty during the transition to VoIP. Educate employees on the new processes and address their concerns prior to the transition. Help your company’s staff feel confident implementing the new technology by hosting training sessions and allowing them time to familiarize themselves with the new system.
VoIP is powered by the internet for better communication. It is important to have a backup plan in place to prepare for power or internet outage. Your VoIP provider can help determine the best method to prevent loss of communication when systems fail.
Our staff at Trueway are experts on VoIP. Contact us to learn about how your business can begin making the transition to VoIP.